15 May 2026
A typical strata management software stack is a small number of mainstream systems surrounded by a large number of point solutions stitched together with workarounds. At the centre sits the trust accounting system, usually the oldest component in the stack, and because so much flows through it, it sets the ceiling for what the rest of the business can become. The result is not just inefficiency but fragility, since every workaround becomes another dependency that can break.
8 May 2026
Existing strata management systems make data hard to get out. An external-facing API is rarely available and PDF and CSV remain the standard export, which reflects underinvestment but also functions as a way of keeping users inside inefficient designs. Managers are judged on responsiveness and trust rather than on their software, but better systems create calmer workflows, attract sharper operators, and compound into reputation over time.
27 March 2026
Macquarie's 2026 strata industry benchmarking report found that 77% of businesses grew revenue in 2025 but only 59% grew profit, with median EBITDA falling from 23% in 2022 to 19% in 2025. Salaries now absorb 52% of revenue, up from 49% in 2022, while strata manager turnover sits at 24% against a national average of 15%. The one in five businesses classified as higher performers spend 44% of revenue on salaries rather than 60%, and retain 83% of their strata managers rather than 76%.