Antlar

Insights: strategy

Choosing your position on the technology adoption curve

19 June 2026

Businesses occupy a position on the technology adoption curve whether they choose one or not, and every position carries risk. Moving early is expensive and distracting; moving late risks being overtaken. In service markets the advantage of early adoption is not the technology itself but the ways of working that grow around it, which competitors cannot copy the way they copy features.

The hidden cost of deferring technology decisions

5 June 2026

Deferring a technology decision feels low risk because nothing visibly changes, but it is still a decision with consequences. The costs show up in three places: talented operators who leave rather than keep fighting outdated processes, security exposure from legacy systems past end of support, and the gradual failure to deliver the incremental service improvement clients expect year on year.

Buy, build or partner: how strata firms should choose

22 May 2026

Frustration with a slow vendor is what usually prompts a strata management business to ask whether it should build its own software. Building is a different craft with different risks, and the questions that decide it are whether the build is feasible, whether the team will use it, whether it can be monetised, and whether it fits the business's existing systems. Partnership with someone who carries the development risk is usually the better answer than either building or staying with an incumbent vendor.

Why trust decides which AI gets adopted in strata

10 April 2026

The cost of creating information has fallen to near zero, which makes verification a skill rather than an afterthought and makes trust the scarce commodity. In property, trust has always been the backbone of business development, so technology that removes or minimises it does not get adopted regardless of its capability. Antlar's position is to apply AI in strata without removing human decision-making and accountability, eroding privacy, or diminishing the role of professionals.

Why strata margins keep falling as revenue grows

27 March 2026

Macquarie's 2026 strata industry benchmarking report found that 77% of businesses grew revenue in 2025 but only 59% grew profit, with median EBITDA falling from 23% in 2022 to 19% in 2025. Salaries now absorb 52% of revenue, up from 49% in 2022, while strata manager turnover sits at 24% against a national average of 15%. The one in five businesses classified as higher performers spend 44% of revenue on salaries rather than 60%, and retain 83% of their strata managers rather than 76%.